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Safari 5.1 Incompatible with FastTrack Schedule 10.0.2

AEC Software Support Rep
posted this on July 21, 2011 16:51

We have received reports from a few users that after applying the latest Apple update of Safari 5.1 on OS X 10.6 (Snow Leopard), FastTrack Schedule 10.0.2 would no longer launch.


- Updated July 25, 2011 10:17 AM EDT -

 This issue has been resolved.  All users should download the latest update to 10.0.3 at http://www.aecsoftware.com/support/updates/


- Updated July 22, 2011 10:51 AM EDT -

If you are unable to launch FTS 10.0.2 and have recently installed the Apple software updates issued on 7/20/11,  please try the following workaround which has worked for some users:

1. Go to System Preferences > Accounts > Create a new user with Admin privileges
2. Log out of your user account (do not use fast user switching)
3. Log into the newly created user account
4. Try to launch FastTrack Schedule 10
5. Close FastTrack Schedule 10 and log out
6. Log into your user account
7. Try to launch FastTrack Schedule 10
8. If FastTrack Schedule still does not launch, try to restart the computer and repeat steps 3 - 7

If this does not resolve the issue, please be assured that we are working on an update to provide FastTrack Schedule users with a fix.

 
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