Knowledge Base & Forums/Product Information & FAQ/FastTrack Schedule 10

FastTrack Schedule and OS X Lion

AEC Software Support Rep
posted this on July 19, 2011 16:42

FastTrack Schedule 10 is compatible with Mac OS X Lion (10.7). Should new issues be discovered, we'll post updates here.

 

- Updated July 25, 2011 10:15 AM EDT -

 This issue has been resolved.  All users should download the latest update to 10.0.3 at http://www.aecsoftware.com/support/updates/

 

- Updated July 21, 2011 12:40 PM EDT -

We are currently looking into uncharacteristic behavior reported by some users when attempting to launch FastTrack Schedule 10.0.2 in Lion. We are in the process of troubleshooting this report. We will continue to post updates as they become available.

 

- Updated July 22, 2011 10:44 AM EDT -

If you are unable to launch FTS 10.0.2 and have recently installed Lion,  please try the following workaround which has worked for some users:

1. Go to System Preferences > Users & Groups > Create a new user with Admin privileges
2. Log out of your user account (do not use fast user switching)
3. Log into the newly created user account
4. Try to launch FastTrack Schedule 10
5. Close FastTrack Schedule 10 and log out
6. Log into your user account
7. Try to launch FastTrack Schedule 10
8. If FastTrack Schedule still does not launch, try to restart the computer and repeat steps 3 - 7

If this does not resolve the issue, please be assured that we are working on an update to provide FastTrack Schedule users with a fix.

 
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