Please enter the details of your request. A member of our support staff will respond as soon as possible.
Please select your operating system version.
On Mac: Go to the Apple icon in the upper left corner > About This Mac
On Windows: Right-click on [My] Computer > Properties
On iOS: Go to Settings > General > About > Version
Windows 7 32-bit
Windows 7 64-bit
Windows 8 32-bit
Windows 8 64 bit
Windows Vista 32-bit
Windows Vista 64-bit
Windows XP 32-bit
Windows XP 64-bit
The License Key ID/Serial Number can be found in the About FastTrack Schedule dialog in FastTrack Schedule. This can be found as follows:
Launch FastTrack Schedule, then
on Mac, go to the FastTrack Schedule menu (upper left corner) > About FastTrack Schedule
on Windows (Classic Menu Bar Interface), go to the Help menu > About FastTrack Schedule
on Windows (Ribbon Bar Interface), go to the Application tab > About FastTrack Schedule
You will only need to enter the 7 straight numerical digits displayed next to License Key ID/Serial #. For example: 1234567 or 7654321
Note: The License Key is not the same as the License Key ID.
If you are evaluating FastTrack Schedule and do not currently own a license, please contact us here.
For users of FastTrack Schedule Go: Please enter the License Key ID of 3874723
The FastTrack Schedule version can also be found within the About FastTrack Schedule dialog, under the graphic. Please provide us with the version number in this format: x.x.x
The FastTrack Schedule Go version can be found within Settings > Apps > FastTrack Go > Version. Please provide us with the version number in this format: x.x.x
Fields marked with an asterisk (*) are mandatory.
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